Terms and Conditions
By scheduling an appointment with Aura Medspa, you ("Customer") agree to the following terms.
Booking and Confirmation
Your appointment is confirmed once you receive a confirmation message from Aura Medspa. Aura Medspa reserves the right to refuse or reschedule any appointment.
Payment
A non-refundable deposit of $25 is required at the time of booking to hold your slot. The balance for your service is due at or after the appointment, per Aura Medspa's normal payment terms. Payment is processed by Stripe; Aura Medspa does not store your card details.
Cancellation Policy
Cancellations made 48 hours or more before the scheduled appointment are eligible for a full refund of any deposit or prepayment. Cancellations made within 48 hours of the appointment are non-refundable.
No-Shows
Failure to attend a scheduled appointment without prior notice will be treated as a cancellation made within the non-refundable window. Aura Medspa may charge for the missed appointment in accordance with the Payment terms above.
Service Area
Aura Medspa provides services within its standard operating area. Service outside that area is at Aura Medspa's discretion and may carry additional fees.
Communication
By booking with Aura Medspa you consent to receive booking confirmations, reminders, and follow-up messages by SMS, email, or other channels you have provided. You can opt out of marketing messages at any time; transactional booking messages will continue while you have an active appointment.
Contact
Questions about these terms? Reach out to Aura Medspa: phone 2812234044
Changes
These terms may be updated from time to time. The version in effect at the time of your booking is the version that applies to that booking.